As a Prime Agent, you will be the go-to expert for handling escalated, complex, or sensitive tasks that require exceptional attention to detail, strategic thinking, and zero-error execution. You will operate in a high-trust environment, contributing directly to the department’s operational quality and resilience. What you will do: Handle hyper-sensitive workflows and data with the utmost confidentiality and accuracy. Own the execution of critical operational processes, ensuring compliance with internal standards and external regulations. Serve as a bridge between front-line teams and leadership, escalating systemic issues and contributing…