Co-operative Bank of Kenya

The Co-operative Bank of Kenya is a prominent financial institution headquartered in Nairobi, Kenya. Established in 1965 under the Co-operative Societies Act, it commenced operations in 1968 with the primary aim of serving the banking needs of cooperative societies. Over the years, the bank has evolved into a full-service commercial bank, offering a wide range of financial services to individuals, small businesses, and large corporations.

Key Facts

• Founded: 1965

• Headquarters: Co-operative Bank House, Haile Selassie Avenue, Nairobi, Kenya

• CEO & Group Managing Director: Dr. Gideon Muriuki

• Employees: Over 5,400

• Assets: Approximately KES 404.15 billion (as of 2013)

• Listed on: Nairobi Securities Exchange (Ticker: COOP)

• Ownership: 65% owned by CoopHoldings Cooperative Society Limited, representing Kenya’s cooperative movement

Historical Milestones

• 1968: Commenced operations with a capital base of KES 255,000.

• 1994: Transitioned into a fully-fledged commercial bank, expanding services beyond the cooperative sector.

• 2008: Listed on the Nairobi Securities Exchange.

• 2020: Acquired Jamii Bora Bank, which was rebranded as Kingdom Bank Limited, focusing on micro, small, and medium-sized enterprises (MSMEs).

Services Offered

The Co-operative Bank provides a comprehensive suite of financial services, including:

• Retail Banking: Savings and current accounts, personal loans, and mortgages.

• Corporate Banking: Trade finance, asset finance, and treasury services.

• Investment Services: Fund management and custodial services.

• Digital Banking: Mobile and internet banking platforms.

• Bancassurance: Insurance products through its subsidiary, Co-op Bancassurance Intermediary Limited.

Subsidiaries

The bank operates several subsidiaries to diversify its services:

• Kingdom Securities Limited: Stockbroking services.

• Co-op Trust Investment Services Limited: Fund management.

• Co-op Bancassurance Intermediary Limited: Insurance services.

• Kingdom Bank Limited: Focuses on MSMEs.

• Co-operative Bank of South Sudan: Joint venture with the Government of South Sudan.

Social Responsibility

Through the Co-operative Bank Foundation, the bank supports education by providing scholarships to bright and needy students across Kenya.

📞 Phone Numbers

• Call Center (Kenya): 020 277 6000 or 0703 027 000

• WhatsApp: +254 736 690 101

• SMS: 16111

📧 Email

• General Inquiries: customerservice@co-opbank.co.ke

🏢 Head Office Address

Co-operative Bank House
Haile Selassie Avenue
P.O. Box 48231 – 00100
Nairobi, Kenya

Website: www.co-opbank.co.ke